CSP and Other Providers

For Sellers

1.    What is a Certified Service Provider (CSP)?   
2.    Can a Certified Service Provider provide services in addition to those listed in Question 1? Can the
       CSP charge for these services?
3.    What are the benefits to using a Certified Service Provider (CSP)?
4.    Who are the Certified Service Providers (CSPs)? 
5.    What is a Certified Automated System (CAS)?
6.    What are the benefits to using a Certified Automated System (CAS)?
7.    Who provides a Certified Automated System (CAS)?
8.    What taxes does the Certified Service Provider (CSP) administer and report for the seller?
9.    How do I report use tax and other taxes currently reported on my sales tax returns?
10.  I want to use a Certified Service Provider (CSP), but I’m not registered through the Streamlined Sales
       Tax Registration system (SSTRS). What do I do?
11.  I’m already registered through the Streamlined Sales Tax Registration system (SSTRS), can I start
       using a Certified Service Provider (CSP)?
12. Do I still get the state compensation for filing and paying taxes if I contract with a Certified Service
       Provider (CSP)?
13. How is the Certified Service Provider (CSP) paid for their services?
14. What is a “volunteer seller”?
15. Is there a monetary allowance for CAS users?
16. Does a Certified Service Provider (CSP) need a power of attorney or information release to discuss
       my tax returns or payments with a state?  
17. I selected the Certified Service Provider (CSP) I want to use when I registered. When is my first return
       due?  
18. Is there a difference in an audit if I use a Certified Service Provider (CSP) or a Certified Automated
       System (CAS)?
19. What is a Technology Model?
20. What is the difference between a Certified Automated System (CAS) and a proprietary system?
21. Do I receive any liability relief if I contract with a Certified Service Provider and the provider calculates
       the incorrect sales tax amount?

Registration FAQs  

Returns and Payments FAQs


For Certified Service Provider (CSP) or Certified Automated System Provider (CAS)

1. How do I become a Certified Service Provider (CSP)?
2. Can a CSP change a seller from non-volunteer to a volunteer for purposes of compensation?
3. Can a CSP get compensation for a volunteer seller if the CSP does not remit taxes to the state by the
     due date?
4. Can a CSP get compensation for use tax a volunteer seller reports through the CSP on items they use
     or consume?
5. How does the Certified Service Provider (CSP) remit the taxes collected from sellers?
6. What is personally identifiable information?